You never know when a customer will offer valuable insight, ask a question you realize a lot of other users will have, or just share with you a novel why they’re using your product that you might not have otherwise thought of. Using a tool such as GoToMeeting or Zoom makes it easy to record those conversations and reference them later. When you speak on the phone with customers, even if you’re just calling to answer a question, it’s always a great idea to record the call. Recording apps for customer interviews (such as GoToMeeting or Zoom) Use your surveys sparingly, so as not to upset your user base. But beware: Like email, online survey tools are so easy, convenient, and inexpensive that it can be tempting to overuse them. You can then send the survey out to your customers and easily track and analyze the results.įor gathering quick answers to important user questions, these tools are extremely helpful. What’s great about web-based survey tools like SurveyMonkey or Typeform is that they have so many types of pre-formatted questions that, whether you want to offer multiple-choice questions, drop-down lists, or just open comment fields, you can put together a survey in minutes. Customer survey tools (such as SurveyMonkey or Typeform) Watch the webinar, What’s in Your Product Stack: Roadmap Toolsģ.
A visual, interactive roadmap is much more effective for communicating product strategy and helps align your team around your product vision. ProductPlan makes it easy for product teams to build and collaborate on product roadmaps. This is exactly why we built ProductPlan. Using any non-native roadmap application to draft and maintain your product roadmap (such as spreadsheets or slide decks) will create far more work, be far less flexible and easy to share, and more prone to version-control issues that can slow your product’s progress.
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Roadmapping software is a must-have item on any list of product management tools. Roadmapping software (such as ProductPlan) If your company sells software or just maintains a lot of content on a website, deploying a service like Pendo or Amplitude can uncover important realities about what resonates with your users, and what doesn’t. Whereas customer surveys or interviews - which are valuable tools in their own right - will tell you only what your customers say and think product analytics platforms capture and help you analyze what those customers actually do. These tools can be invaluable sources of intelligence and insight into how your software’s users or your website’s visitors are actually engaging with your product and your content. User tracking and analysis tools (such as Pendo and Amplitude) 12 Product Management Tools to Have in Your Product Stack 1. Whether you’re a new product manager or a seasoned PM just wanting to make sure you’re not missing a key component of your role because you’re lacking the proper tool-the following is a list of product management tools to help you excel in your role. These product management tools generally include product analytics software, development tracking tools, and roadmapping software.īut a product manager’s job involves a lot more than gather product insight, tracking the backlog, and reviewing the product roadmap. When talking about tools for product managers, we’re usually referring to the standard few that most product managers use every day.
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